MP3 Connector Support and FAQ

Ordering Common Questions...


Connector Usage Common Questions...


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Answers


How do I order the MP3 Connector?

>> Click here to order from our Secure Online Store



I ordered but haven't received my shipment yet. How long does it take?

MP3 Connector orders are processed and begin shipping within 5 business days after the order is placed.

Please allow additional shipping transit time for your order to arrive:
  • US orders are shipped via USPS Priority mail and take 2 - 3 days to arrive once shipment begins.
  • International orders are shipped via USPS Global Priority mail to most locations and take 5 - 7 days to arrive at most locations once shipment begins.

If you don't receive your order within the maximum time periods, please email back your order number, billing address and date purchased, so we can track your order.

Thanks for your patience.



Can the Connector be shipped to an address other than my credit card billing address?

Yes. When you order, you are asked to enter a shipping address followed by a billing address.



Can you ship to P.O. Boxes?

Yes. We can ship to P.O. boxes since we use the United States Postal Service.



Can I order the MP3 Connector with longer cables?

The MP3 Connector is now available in lengths of 25 feet (7.62 meters) and 50 feet (15.24 meters) so can easily hook up your computer or portable audio device to your home stereo, even if they're in completely different rooms.

However, you may add compatible RCA cable extensions if you like more length without significantly affecting sound quality.



How is this better than what I can get at Radio Shack?

Keep in mind that the MP3 Connector does more than just convert from mini-stereo to RCA. It also replicates the mini-stereo output so you can keep your PC speakers connected. Plus, it comes with attached stereo cable so you don't have to worry about finding and connecting the correct cables.

If you added up all the Radio Shack parts to do all of these functions, you would exceed our listed price, and it would be cobbled together and less reliable.



How do I connect my PC or Mac to my home stereo?

PC Instructions:
  1. Disconnect your computer speakers (if you have them) from the audio output jack of your computer or soundcard.
  2. Insert the mini-plug end of the MP3 Connector into the audio output jack of your computer or soundcard, where your computer speakers were connected.
  3. Re-connect the mini-plug of your computer speakers into the back of the MP3 Connector so you can continue to listen through your computer speakers if desired.
  4. Connect the two RCA plugs (black and red) of the MP3 Connector cable into an available input pair on your stereo receiver, such as "Auxiliary Input," "Tape In" (Play) or "Video In." You may also use the red and white jacks labeled "Video 1" or "Video 2". Do not connect the RCA plugs into the yellow input jack, which is designed to allow switching of your video sources.
  5. Select that input source (Auxiliary, Video, or Tape) on the front panel of your stereo.
  6. Start playing digital audio from your computer and hear them on your stereo.

If you don't have success yet, please continue below:

Be sure all plugs are fully inserted. Make sure the MP3 Connector mini-plug is inserted into the correct audio output jack. To start again from scratch:
  1. Disconnect the MP3 connector.
  2. Plug your PC speakers back into the audio output jack of your computer and verify that it works by playing music on your PC. When playback works, note that audio output jack.
  3. Remove the PC speaker plug from the output jack and insert the MP3 Connector plug into that jack. Make sure it is inserted fully into the jack.
  4. Plug your PC speaker cable into the back of the MP3 Connector, making sure the cable plug is fully inserted into the jack of the MP3 Connector.
  5. Repeat steps 4 to 6 of previous instructions.

Mac Instructions:
  1. Insert the mini-plug end of the MP3 Connector into the headphones jack of your computer.
  2. Repeat steps 4 to 6 of the PC instructions.




How do I connect my portable MP3 player, PDA, or Pocket PC to my home stereo?

Insert the MP3 Connector stereo mini-plug into either the audio output or headphone output jack of your portable device. Then insert the two RCA plugs into the RCA inputs of your stereo receiver.



Will the MP3 Connector work with my PC, Mac or stereo system?

The MP3 Connector is fully compatible with nearly all computers, PC and Macintosh, and nearly all home audio systems that have RCA input jacks.

The MP3 Connector was designed to work with computers that have a 3.5 mm sound output port, also known as a "mini-stereo" port. A mini-stereo port is a single port from your computer or sound card typically used to hook up PC speakers. Your headphones jack is also a mini-stereo sound port. Most computers have at least one mini-stereo port.

If you have another kind of soundcard-to-speaker setup, you need to determine from your sound system documentation if one of the connections is a "mini-stereo" type connection going from the sound card to both speakers. If so, the MP3 Connector will work with this connection.

The MP3 Connector receives and outputs analog stereo signals. Most computers and home audio systems have analog sound input and output. The MP3 Connector will work on all of them.

>> Click here for instructions on using the MP3 Connector



Does the MP3 Connector effect the normal operation of my computer in any way?

The MP3 Connector will only benefit your computer by letting you play your PC audio on your home stereo. It has no negative effect on the normal operation of your computer.



Can I use my computer and the MP3 Connector to listen to regular audio CDs through my stereo?

Yes. After hooking up your computer to your stereo through the MP3 Connector, you'll have no need for an external audio CD player.



How can I record PC playback on my stereo? Can I make a cassette tape of my MP3 files?

If you have a tape recorder or other recording device connected to the tape loop inputs of the stereo, you can make recordings of the PC audio output. Simply hit record on your stereo cassette player while your computer is playing music and you will then be able to listen to your MP3 collection anywhere.



How do I use the MP3 Connector to make MP3 copies of my albums and cassettes?

Simply plug the mini-plug of the MP3 Connector into the audio input jack of your computer and connect the two RCA plugs into the "Rec." outputs of your stereo. Then use an MP3 player such as Musicmatch Jukebox to record the output of your stereo as an MP3 file.



Can I use longer audio cables to connect my PC to my stereo?

The MP3 Connector cable is currently available in lengths of 25 feet and 50 feet, more than enough length for most people to connect their computer and home stereo together. However, you may extend it by adding compatible RCA extensions without significantly affecting sound quality.



Can I use the MP3 Connector to connect my PC to an amplifier?

To hook the MP3 Connector up to an amplifier, you may need to buy an additional adapter from Radio Shack that will then allow you to connect the RCA cables to your amp.



Do you have a wireless connector?

At this time we don't have a wireless connector, but as the demand grows that may be a future possibility. Please stay tuned to our website.