Terms of Service

Copyright and Trademarks

Copyright © 1999-2020 FxSound. All rights reserved.

FxSound, FxSound 2, FxSound Lite, FxSound Pro, FxSound 2 Lite, FxSound 2 Pro, FxSound Enhancer, and DFX are registered trademarks of FxSound.

All other company, product or service names referenced in this website are used for identification purposes only and are either trademarks or registered trademarks of their respective owners.

Software use

Our software is furnished under license and may only be used or copied in accordance with the terms of such license.

Website data use

The information, text, or graphics (collectively, "Materials") contained in this website are protected by copyright laws. You may download, view, copy and print Materials from this website subject to the following: (1) the Materials may be used solely for personal, informational, non-commercial purposes; and (2) the Materials may not be modified or altered in any way. Except as provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any Materials from this website in whole or in part without the prior written permission of fxsound.com.

The Materials in this website are furnished for informational use only, and is subject to change without notice, and should not be construed as a commitment by FxSound. FxSound assumes no responsibility or liability for any errors or inaccuracies that may appear in this website.

The sites linked from this website are not under FxSound control, and FxSound does not assume any responsibility or liability for any communications or materials available at such linked sites. FxSound does not intend links in this website to be referrals or endorsements of the linked entities; they are provided for convenience only.

Disclaimer warranty

FxSound makes no warranties, express or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose, regarding the services, information, data or software (collectively, "Information") made available in this website. FxSound does not warrant, guarantee, or make any representations regarding the use or the results of the use of the Information in terms of its correctness, accuracy, reliability, timeliness, completeness, or otherwise.

Limited liability

In no event will FxSound, its directors, officers, employees, or agents be liable for any consequential, incidental, or indirect damages to your computer hardware, data, information, Materials and business arising out of the use or inability to use the Information provided in this website.

Returns and refunds

Customer satisfaction is our number one priority. If for any reason, you are unsatisfied with FxSound, you can return it for a full refund within 30 days of your purchase. We can only accept returns from products purchased directly from FxSound. If you purchased from one of our resellers, you must contact them directly. Refunds made after 30 days are not guaranteed and we are not obligated to do so.

Privacy

Maintaining your Internet privacy is of great importance to us at FxSound. To demonstrate our firm commitment to safeguarding your privacy, we have created this overall privacy statement. Please read this privacy statement to understand how your personal information and other information at fxsound.com will be treated as you use our software and browse our website.

What information is collected

Personal Information: Personal information is any information that can identify you as a specific individual, such as your name, address, phone number, email address, and credit card information.

Unique Identifiers: Unique Identifiers includes product IDs, serial numbers, passwords, and order numbers.

Cookies: A cookie is a small piece of code that a website transfers to an individual's hard drive. A cookie contains a unique identifier that allows us to better understand your usage of our websites and allows you to move about the site without having to re-enter registration information that you have already provided. Cookies are not linked to any personally identifiable information. If you simply want to browse, you do not have to accept cookies from any of our sites. However, if you wish to log in as a member, or to purchase products or services, you must accept cookies. You can set your browser to not accept cookies. See your browser documentation for information on disabling cookies.

Demographic Information: We may also collect certain demographic information such as country, zip code, age, income level, and online shopping preferences. This is not considered personal information or personally identifiable unless we associate it with the personal information noted above.

When information is collected

When you purchase our products: We request information on our order forms. Here, you must provide contact information (like email and phone number) and financial information (like billing address and credit card number). This information is used for billing purposes and to fill your order. If we have trouble processing an order, the contact information is used to get in touch with you. We use cookies to maintain our visitors online shopping cart and enable them to complete their purchase. We also use cookies to reference the affiliate URL that a customer linked from when the customer buys one of our products.

When you download and install our products: We only ask for your email address when you want to download and install our products.

When you register our products: When you buy and install our products, we ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our website.

When you enter a contest or other promotion: If you enter a contest, we may ask for contact and demographic information. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.

How we use information

FxSound is the sole owner of the information collected on this site. We use different information in different ways, all in the interest of improving your listening experience or maintaining and improving our services.

Notify you by email of software updates and upgrades: fxsound.com may email you to let you know of new or improved versions of software made available and other relevant information. You may refuse our email by clicking "unsubscribe" at the bottom of the email, however, that means you will no longer be able to receive email about products you have previously purchased (such as an available upgrade that you are entitled to receive) or to inform you about critical technical service issues relating to a product or service you own.

Notify you by email of contests, special offers, and targeted promotions: If you sign-up for a contest or other promotion, we use your information to enter your name as a contest participant. Demographic information we collect is used to tailor your experience at our site by showing content that we think you might be interested in, and displaying the content according to your preferences. You may refuse our email by clicking "unsubscribe" at the bottom of the email, however, that means you will no longer be able to receive email about products you have previously purchased (such as an available upgrade that you are entitled to receive) or to inform you about critical technical service issues relating to a product or service you own.

Verify your credit worthiness for purchases: Before providing goods or services requiring payment, we must verify that the credit card you are using is valid and authorized for the purchase. All of this information is used only for credit purposes and is handled over secure, encrypted connections.

Register your software electronically: To register and activate our software products, you'll be asked to provide your email address and unique identifier that is transferred over the Internet. Unique identifiers (product IDs, serial numbers, passwords) are collected only to verify your identity and to use as account numbers in our record system.

Customer service, feedback and support: We your email address when we respond to your questions and feedback, or contact you about billing, customer support or other administrative matters.

Provide aggregate customer base information: We will share aggregated demographic information with partners and advertisers. This is not linked to any personal information that can identify any individual person.

Opt-out anytime

Opt out of (unsubscribing) from email: Each email communication that we send to you includes instructions on how to unsubscribe from receiving further email communications. However, we will then be unable to inform you about products you have previously purchased (such as an available upgrade that you are entitled to receive) or to inform you about critical technical service issues relating to a product or service you own.