Sending Log Files

Sending Log Files

For general FxSound issues, we may ask you to send us a log file that helps us track down any errors or bugs in the software.

1) Go to the Windows Search Bar

2) Enter %APPDATA%\FxSound\fxsound.log

3) Open the folder

4) Copy the fxsound.log file

5) Send it to us and we'll get back to you asap

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Need more help?

Now that FxSound is free and we've moved to a donation model we've had to discontinue active customer support, but you can get help from the community at the new FxSound Forum.