Installation Troubleshooting

First off, apologies for any issues with installing FxSound! We've got a few troubleshooting steps that we hope will help.

The following instructions are for Windows 10. Please note that Windows frequently updates their software, so this could become out of date!

And just a quick note... you don't have to have FxSound completely installed for these troubleshooting steps to work. Sometimes the audio driver (FxSound Audio Enhancer) is installed even if the installation process doesn't seem to complete successfully!

Windows 10

1) Right click the sound icon on your taskbar

If you don't see the sound icon, search "Sound Settings" in your Windows search bar.

2) Open Sound Settings

Another option if you don't see the sound icon

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3) Click Manage sound devices

4) If FxSound Speakers is a disabled sound device, click and enable it

5) Once FxSound Speakers is enabled again, reinstall FxSound.

If you're still having issues, please submit a request and we will get back to you as soon as we can!

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Windows 7

If you're still having issues, please submit a request and we will get back to you as soon as we can!